Career at Caravelle Saigon

Careers at Caravelle

Opportunity knocks… on all of our doors!

For 58 years, the Caravelle Hotel (now called Caravelle Saigon) has ranked as one of the premier hotels in Vietnam and a true heritage property within Southeast Asia. This was as true in 1960s, when the international press corps frequented the hotel for work, for accommodation and for entertainment, as it is in the economic boom years of the 2000s.

After a major 1998 refurbishment, including construction of a complementary 24-storey tower, the hotel positioned itself at the forefront of Vietnam’s hospitality scene. Now, the hotel is on the verge of its most significant makeover and refreshment - the perfect time to come onboard and start living our Mission, Vision, and Values - Guest First, Warmth, Respect, Harmony, Integrity, and Kaizen.

There are many doors into Caravelle Saigon, and opportunity knocks on all of them.
Please contact us via recruitment@caravellehotel.com and let us grow your future together.
 

Download application form in PDF format

e-Application Form

Sales Manager
Corporate Segment


CANDIDATE NATIONALITY: Local

JOB SUMMARY – GENERAL SCOPE AND PURPOSE
• Sell and promote all revenue generatingareas of the Caravelle Saigon.
• Maintain good relationships and extend attentive service to existing productive accounts.
• Achieve budget and projected room night production of targeted sector.


ORGANISATIONAL RELATIONSHIPS
• Reports to DOS/DOSM (in absence DOS)
• Interacts with other departments staff, supervisors, managers and associates throughout the hotel.


DUTIES AND RESPONSIBILITIES

• The Sales Executive/Manager's mission is to primarily promote the hotelThis position is accountable for booking individual and/or group business on an established base of the top producing key accounts and for managing / converting high potential key prospects.
• Proactively manage a portfolio of accounts in the assigned geographic/business market with the objective of exceeding the budgeted room revenue.
• Proactively coordinating and conducting a minimum of 18 physical sales calls per week plus 4 storied introductions/ entertainment appointments. Including DOS/DOSM as requested/required.
• Proactively conduct targeted telesales activity
• Proactively coordinate, execute, and follow up domestic and overseas sales trips and missions as part of the S&M business plan.
• Service existing accounts and maximize business for other services of the Hotel i.e. Events @ Caravelle, Wining & Dining, Spa, Limousine, Membership and other available areas.
• Research and Identify major prospects and formulate sales action plan to convert them into clients.
• Annual RFP process preparation, prospecting and action and action
• Keep our marketing database up-to-date with detailed profiles of our Corporate accounts, pattern of usage, historical growth, key contact persons/telephone numbers/addresses, competitive hotels used/sales/volume/etc. 
• Meet with & entertain supportive and potential clients in order to maintain or develop a mutually beneficial business relationships.
• Constantly monitor and report on competitor activities including promotions, special rates and events.
• Maintain regular contact with all clients and report any adverse comments to management for rectification.
• Achieving the individual targets set and complete assignment on schedule.
• Submit daily sales report into Outlook system before leaving each day
• A weekly activity plan for the following week each Friday calls
• Be able to conduct extensive Hotel storied introductions and join any hosted functions and networking events (inside and outside hotel)  as directed by the Management.
• Handle issues related to his/her own accounts or handle any other matters as directed by DOS as immediate supervisor and/or DOSM
• Attend planned review sessions with DOS/DOSM to ensure KPO’s are being achieved


JOB REQUIREMENTS: 
• College/University degree
• Fluent English both spoken and written
• Confident outgoing personality
• Excellent communication skills with people of all levels
• Creative thinker
• Highly organised
• Previous hotel experience in the Corporate segment
• Excellent time management

A full job description will be provided on request

Assistant Restaurant Manager

CANDIDATE NATIONALITY: Local


SUMMARY JOB DESCRIPTION: 
• Assists the Restaurant Manager in the overall operation of the restaurant. To control, guide and supervise all staff with the purpose to achieve maximum guests satisfaction.
• Reports directly to the Restaurant Manager
• Interacts professionally with the Executive Chef or person in charge of the kitchen.
• Interacts professionally with guests


DUTIES AND RESPONSIBILITIES
• To report to work within the requested time prior to commencement of duty, well groomed and to uniform standard.
• To promote a helpful and professional image to the client and give full co-operation to any prospective customer requiring assistance with a prompt, caring and helpful attitude.
• To strive to anticipate the clients needs whenever possible to enhance quality service and in turn complement client satisfaction.
• To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to assist in other hotel departments in response to the business and client needs.
• Completes all storeroom requisitions required by the relevant outlets.
• To ensure the attendants are aware of daily specials, goals set and all activities within the hotel
• Responsible for the hygiene, cleanliness and good appearance of the restaurant and proper maintenance of all operating equipment, furniture and fixture
• Maintain a happy working atmosphere and team work spirit
• Assist the Restaurant Manager in all training programs and on the job training sessions
• Ensure, in close collaboration with the other Restaurant Managers, the implementation of the interchange ability of Caravelle Saigon personnel by accepting to provide Food and Beverage personnel to other departments when required for the good operating of the hotel. 
• The Assistant Restaurant Manager might be required to perform some related duties assigned by his superiors.


JOB REQUIREMENTS: 
• College/University degree
• Fluent English
• Confident 
• Good communication 
• Leader skill 
• Highly organised
• Excellent time management


Full job description will be provided on request

With more-than-service professionals on Team Caravelle right now, we’ve become an incubator for the highest standards and the most polished hospitality experts in Vietnam. Whether you’re just starting out, or keen on a management role at a world class hotel, Caravelle Saigon may have a place for you.


Therapist

The Massage Therapist administers professional massage and body treatments to our clients. They must have a thorough knowledge of numerous massage modalities, posse a general understanding of body treatments and be willing to learn spa specific massage and body treatment offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our clients.  They must hold and maintain a current state license.


Bartender

We are currently seeking for a professional Bartender who is passionate, outgoing and friendly with the ability to deliver extraordinary customer service. A high school or Intermediate degree particularly in Hospitality and English communication skills is required. Previous experience in the same position at a 4 - 5 star hotels is an advantage. 


Security Officer

We are looking for a skilled and professional Security Officer with the ability to deliver outstanding customer service. High school or Intermediate degree is required with English communication skills. Same-level working experience at 4 – 5 star hotels is preferred. Please connect HR asap or invite someone you know to apply via recruitment@caravellehotel.com


Waitress

We are looking for a motivated, well-organised and attentive Waitress with customer service mindset. You should hold a high school or Intermediate degree with English communication skills. Students from Hotel – Restaurant or Tourism school are preferred. 



Please contact the HR department or invite someone you know to apply via recruitment@caravellehotel.com
 

e-Application Form

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Reservations
  • Breakfast included
  • Free wifi
  • Best rate guarantee
  • Earn Peakpoints
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19 - 23 Lam Son Square, District 1 Ho Chi Minh City, Vietnam
Tel: (84) 28 3823 4999   Email: hotel@caravellehotel.com
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