Career at Caravelle Saigon

Careers at Caravelle

Opportunity knocks… on all of our doors!

For 59 years, the Caravelle Hotel (now called Caravelle Saigon) has ranked as one of the premier hotels in Vietnam and a true heritage property within Southeast Asia. This was as true in 1960s, when the international press corps frequented the hotel for work, for accommodation and for entertainment, as it is in the economic boom years of the 2000s.

After a major 1998 refurbishment, including construction of a complementary 24-storey tower, the hotel positioned itself at the forefront of Vietnam’s hospitality scene. Now, the hotel is on the verge of its most significant makeover and refreshment - the perfect time to come onboard and start living our Mission, Vision, and Values - Guest First, Warmth, Respect, Harmony, Integrity, and Kaizen.

There are many doors into Caravelle Saigon, and opportunity knocks on all of them.
Please contact us via recruitment@caravellehotel.com and let us grow your future together.
 

Download application form in PDF format

e-Application Form

Saigon Saigon Rooftop Bar Manager


CATEGORY: Food & Beverage


CANDIDATE NATIONALITY: Expat


SUMMARY JOB DESCRIPTION: 
Oversees all aspect of the Saigon Saigon Rooftop Bar (SSRB), to ensure all established service standards and procedures of the Hotel are implemented consistently, lading to guest satisfaction, staff satisfaction and profit for the Hotel. 

1. Reports directly to Assistant to Director of Food & Beverage/Director of Food & Beverage
2. Responsible for Assistant Restaurant Manager, Captain, Bartender, Waitress, Waiter
3. Interacts professionally with guests


DUTIES AND RESPONSIBILITIES:

• Set objectives and targets for beverage unit/bar
• Manage and responsible for staff’s performance
• Assess development needs by training and coaching staff
• Delegate duties and tasks to staff to meet objectives and maximise resources
• Set and monitor quality and service standards for staff
• Communicate hotel policies, standards and procedures to staff
• Direct and manage staff members to meet hotel standards and objectives
• Ensure staff operate within hotel policies
• Organize and adjust staff rotas and schedules in accordance with available resources and labour regulations
• Oversee the preparation and presentation of beverages to meet set standards
• Resolve customer complaints promptly
• Monitor cleanliness and hygiene of outlet area
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations
• Oversee accurate cash-up procedures and ensure necessary paperwork is complete
• Ensure adherence to cash management procedures
• Ensure adherence to stock control procedures
• Monitor and order operation supplies items
• Liaise with suppliers and sales representatives
• Confirm that procurement of supplies is on the best possible terms
• Make certain all deliveries are checked in correctly and documentation is correct
• Check stock is correctly rotated and stored to reduce wastage
• Oversee the bar display to maximize functionality and attractiveness
• Set, monitor and control budget for the beverage unit/bar
• Plan and implement cost control measures
• Plan and implement systems to maximize sales and revenue
• Organise promotional activities
• Coordinate with Sale and Marketing Department to ensure all marketing collaterals are in line and update
• Generate and present financial reports
• Implement improvements for products and service
• Patron care standards are adhered to by ensure guests are advised on alcoholic and nonalcoholic beverages
• Maintain regular communication with staff and management through meetings and discussions
• Prepares for service by ensuring the department’s:
- Grooming is impeccable and in accordance with hotel personal presentation standards
- Requirements for special events are ready
- Music is on
- Lighting is on
- Outlet is ready for service and guest comfort
- Carries out effective service by ensuring all staff are aware of their role in
- Explaining and up-selling daily beverage specials
- Processing food orders accurately
• Stay current with relevant legislation regarding service of alcohol, licensing


JOB REQUIREMENTS:
• College/ University degree
• Fluent English
• Confident
• Good communication
• Leader skill
• Highly organised
• Excellent time management


Please contact Ms Phuong Vo – Director of Human Resources via email: phuong.vo@caravellehotel.com

With more-than-service professionals on Team Caravelle right now, we’ve become an incubator for the highest standards and the most polished hospitality experts in Vietnam. Whether you’re just starting out, or keen on a management role at a world class hotel, Caravelle Saigon may have a place for you.


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Please contact the HR department or invite someone you know to apply via recruitment@caravellehotel.com
 

e-Application Form

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Reservations
  • Breakfast included
  • Free wifi
  • Best rate guarantee
  • Earn Peakpoints
English Vietnamese Japanese

19 - 23 Lam Son Square, District 1 Ho Chi Minh City, Vietnam
Tel: (84) 28 3823 4999   Email: hotel@caravellehotel.com
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