Sales Manager – Corporate Segment

Sales Manager – Corporate Segment

CATEGORY: Sales & Marketing


• Sell and promote all revenue generating areas of the Caravelle Saigon.  

• Maintain good relationships and extend attentive service to existing productive accounts. 

• Achieve budget and projected room night production of targeted sector.

• Reports to DOS/DOSM (in absence DOS)

• Interacts with other departments staff, supervisors, managers and associates throughout the hotel.

• The Sales Manager's mission is to primarily promote the hotelThis position is accountable for booking individual and/or group business on an established base of the top producing key accounts and for managing/converting high potential key prospects.

• Proactively manage a portfolio of accounts in the assigned geographic/business market with the objective of exceeding the budgeted room revenue.

• Proactively coordinating and conducting a minimum of 18 physical sales calls per week plus 4 storied introductions/ entertainment appointments. Including DOS/DOSM as requested/required.

• Proactively conduct targeted telesales activity.

• Proactively coordinate, execute, and follow up domestic and overseas sales trips and missions as part of the S&M business plan.

• Service existing accounts and maximize business for other services of the Hotel i.e. Events @ Caravelle, Wining & Dining, Spa, Limousine, Membership and other available areas.

• Research and Identify major prospects and formulate sales action plan to convert them into clients.

• Annual RFP process preparation, prospecting and action and action.

• Keep our marketing database up-to-date with detailed profiles of our Corporate accounts, pattern of usage, historical growth, key contact persons/telephone numbers/addresses, competitive hotels used/sales/volume/etc. 

• Meet with & entertain supportive and potential clients in order to maintain or develop a mutually beneficial business relationships.

• Constantly monitor and report on competitor activities including promotions, special rates and events.

• Maintain regular contact with all clients and report any adverse comments to management for rectification.

• Achieving the individual targets set and complete assignment on schedule.

• Submit daily sales report into Outlook system before leaving each day.

• A weekly activity plan for the following week each Friday calls.

• Be able to conduct extensive Hotel storied introductions and join any hosted functions and networking events (inside and outside hotel) as directed by the Management.

• Handle issues related to his/her own accounts or handle any other matters as directed by DOS as immediate supervisor and/or DOSM.

• Attend planned review sessions with DOS/DOSM to ensure KPO’s are being achieved.

A full job description will be provided on request

Please connect with our Human Resources Department via

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  • Breakfast included
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